Responsible Service of Alcohol (RSA)
Northern Territory legislation requires for all staff employed on or after 1 May 2009 who are directly involved in the sale, service or supply of alcohol to the public or the supervision of these activities are required to hold or obtain an RSA Certificate within one month from commencement of that employment.
An RSA Certificate must be obtained from an accredited service provider within Australia.
Below are details of the readily available RSA courses, both online and face to face, that are available and provided by sponsors, members or others:
DWS and Club Training Australia (NT Online RSA offered):
ICAE (International College of Advanced Education) (Not offering RSA as a stand-alone course at present. Please check the ICAE website):
Karen Sheldon Training (Not offering RSA as a stand alone course at present. Please check Karen Sheldon Training Website): http://www.karensheldontraining.com/training-calendar
Best Practice Indigenous Customer Service
As a result of requests from Alice Springs venues, the AHANT developed scoping documentation for a program to support best practice in front line Indigenous customer service. However, on advice from the then Department of Business, Licensing NT Harm Minimisation section, AHANT did not progress the program as the Harm Minimisation section were charged with developing and delivering a similar program. Following consultations by Karen Sheldon Training, a program will be delivered in early 2017. Further enquiries should be directed to Karen Sheldon Training, or the Harm Minimisation section, Alcohol Policy, Department of Health.